Advanced users
If you are already familiar with FTP enter the server as your domain but replace the "www" with "ftp" (example: ftp.yourdomain.com). Then enter the username and password and connect to your server. Upload your files to the "Sites" folder.
Beginners
For beginners to FTP you will first need to download an FTP Client. Fortunately there are a few free ones available for both MAC and PC. We would recommend Cyberduck for MAC users and Core FTP for PC users.
Using Cyberduck
Open Cyberduck and click on "Open Connection" in the upper left corner of the window. For server enter your domain but replace the "www" with "ftp" (example: ftp.yourdomain.com). Then enter the username and password you set up with us when we created your account and click connect. You will see 3 folders (Library, Sites and weblogs) once it connects. Open up the folder on your computer which contains your website files. Select all the files and drag them into the sites folder in Cyberduck. This will upload your files to your web server. When all the files are uploaded your new website should be online.
Using Core FTP
Open Core FTP and a "Site Manager" window should open up on start up. Under "Site Name" enter something to identify your site by such as yourdomain.com. This will have no effect on connecting to your web server it is for labeling purposes only. For "Host/IP/URL enter your server as your domain but replace the "www" with "ftp" (example: ftp.yourdomain.com). Then enter your username and password and click connect. You will see two windows side by side. On the left is the files on your computer's hard drive and on the right is the files on your web server which should have 3 folders (Library, Sites and weblogs). Locate the folder with your website files on your computer in the left window and open it up. Select all the files and drag them over to the right window and drop them in the "Sites" folder. This will upload your files to your web server. When all the files are uploaded your new website should be online.
