Server Settings

Advanced users
If you are already familiar with FTP enter the server as your domain but replace the "www" with "ftp" (example: ftp.yourdomain.com). Then enter the username and password and connect to your server. Upload your files to the "Sites" folder.

Beginners
For beginners to FTP you will first need to download an FTP Client. Fortunately there are a few free ones available for both MAC and PC. We would recommend Cyberduck for MAC users and Core FTP for PC users.

Using Cyberduck
Open Cyberduck and click on "Open Connection" in the upper left corner of the window. For server enter your domain but replace the "www" with "ftp" (example: ftp.yourdomain.com). Then enter the username and password you set up with us when we created your account and click connect. You will see 3 folders (Library, Sites and weblogs) once it connects. Open up the folder on your computer which contains your website files. Select all the files and drag them into the sites folder in Cyberduck. This will upload your files to your web server. When all the files are uploaded your new website should be online.

Using Core FTP
Open Core FTP and a "Site Manager" window should open up on start up. Under "Site Name" enter something to identify your site by such as yourdomain.com. This will have no effect on connecting to your web server it is for labeling purposes only. For "Host/IP/URL enter your server as your domain but replace the "www" with "ftp" (example: ftp.yourdomain.com). Then enter your username and password and click connect. You will see two windows side by side. On the left is the files on your computer's hard drive and on the right is the files on your web server which should have 3 folders (Library, Sites and weblogs). Locate the folder with your website files on your computer in the left window and open it up. Select all the files and drag them over to the right window and drop them in the "Sites" folder. This will upload your files to your web server. When all the files are uploaded your new website should be online.

Dial-up Connection Settings
The use of our dialup service is extremely simple to setup, just open your computers internet dialup connection manager and enter your username, password, and the local dialup number. Here are a few tips to help you fill out the correct settings.

Username
You chose a username and password when you signed up for your account. When entering your username for dialup, it must be followed by "@stephouse.net". If you don't remember your username or password, you will need to call our support center at 503-548-2000.

Phone Number or Dial-up Number
We have local numbers in over 3500 locations, use our local number lookup tool to find the closest number to your location. Click Here for our local number lookup tool.

IMAP Server Settings:
Our server supports the use of the IMAP protocol. Remember to be weary of your mail storage usage when using IMAP as this method does not remove messages from the server unless you delete it from your mailbox.

Incoming Mail Server: mail.stephouse.net
Server Port: 143
Authentication Type: Password
-or (SSL)-
Incoming Mail Server: ssl.stephouse.net
Server Port: 993
Authentication Type: Password

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POP Server Settings:
Our server supports the use of the POP/APOP protocol. Be sure to set a reasonable policy for deleting messages from the server after they have been downloaded to prevent your mail box from becoming too full.

Incoming Mail Server: mail.stephouse.net
Server Port: 110
Authentication Type: Password
-or (SSL)-
Incoming Mail Server: ssl.stephouse.net
Server Port: 995
Authentication Type: Password

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SMTP Server Settings:
Our outgoing server uses the SMTP protocol (SSL is supported). As a method of preventing the abuse of our system for SPAM, we require that our users authenticate to send mail.

Outgoing Mail Server: mail.stephouse.net
Server Port: 25
Authentication Type: Password
-or (SSL)-
Outgoing Mail Server: ssl.stephouse.net
Server Port: 465
Authentication Type: Password

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Webmail Server Settings:
While there are no client side settings required in most cases, be aware that our webmail application uses Javascript and requires the use of cookies to login. These settings must be enabled in your browser to use our webmail service (this is typically enabled by default).

Be weary of your mail server storage utilization when using webmail as your primary method for checking mail as this method does not remove old messages from the server unless you manually delete them. Your disk usage statistics are available at the bottom of the screen when logged into your webmail account.