While Stephouse Networks has a dedicated support team to help you out if you ever run into any networking issues, some people like to roll up their sleeves and try and fix things themselves. We respect that, and try to empower our customers as much as we can with guides on some of the most common questions and concerns.
One of the most commonly asked questions is about how to reset your wireless router.
It may seem simple, but one of the easiest ways to fix a wide variety of technical issues is to simply restart the device. Whether it’s your computer, your router, or your modem, a good ol’ fashioned reboot can solve more problems than you might realize.
But, I should step back and explain a little bit more. If you’re restarting your computer, make sure that you’ve saved anything that you don’t want to lose. If you haven’t already ingrained this into your general computer usage – always save, back up, or properly close out programs before you reset!
If you’re rebooting your home router or modem, then the first thing you may need to consider is how you approach it.
Restart? Reboot? Reset?
The terminology can get kind of tricky. People tend to use the phrases “restart,” “reboot,” and “reset” interchangeably, but these phrases can mean very different things.
“Restart” and “reboot” mean the same thing: to turn a device off, then immediately back on. Most computers have a “restart” button somewhere on them, but if it’s called “reboot” instead, no worries. It’s all the same.
The real problem can come when you start using the word “reset.”
In the case of your home router or modem, “reset” is usually a pinhole button on the back that completely wipes out all of the settings and sets you back to square one. Generally, this isn’t what you want to do. Resetting you modem and/or router should be a last resort.
Pressing the “reset” button can remove the password from your wifi, rename your network, or even take you offline completely.
Instead, this is how to reboot your wireless router:
- Unplug your router or modem from its power outlet (don’t just turn it off).
- Wait 15-20 seconds, then plug it back in.
- Allow the device a minute or two to turn back on.
It may seem simple, but doing this can solve many connection problems without the inconvenience that comes with resetting your modem or router.
There are, of course, some times when you’d want to reset your router or modem and start back at square one For most people in most cases, simply power cycling the device will do the trick.
If you feel like conquering your network issues head on, feel free to check out our support page. If you can’t find what you’re looking for there, feel free to email us at firstname.lastname@example.org or give us a call at (503) 548-2000 during normal business hours.