We are frequently asked “Does rain affect our service?” It’s a fair question, but the short answer is no, it does not.
“Rain fade” is the phenomenon where rain in the atmosphere eats up radio frequency. During times of heavy rain, snow, and fog, this can affect the quality of any kind of service that relies on radio frequency, including: wireless, satellite, and cellular services.
It’s not surprising that when some people hear that our services are built on wireless technologies, they become concerned that it’s affected by poor weather. Living in the Pacific Northwest, we completely understand that fear. After all, with grey skies and drizzle hitting us for the majority of the year, it’s not surprising that people are concerned about how weather affects their Internet.
Fortunately, you don’t have to worry about this with Stephouse Networks. Bad weather doesn’t affect our service.
While it’s true that some forms of wireless Internet service, such as satellite Internet, are vulnerable to bad weather, not all forms of wireless Internet are affected by rain and snow. Most of the time when wireless Internet is affected by weather, it’s either because of interference affecting its specific frequency, or because of the distance the signal travels.
Stephouse Networks’ Internet services operate on frequencies that don’t run into problems caused by rain or snow. In the rare cases that we have equipment that operates on those frequencies that are sensitive to the weather, we deploy them in strategic ways that account for the technology’s limitations.
Posted in: Connection Issues